一般条款和条件

目录

1. 适用范围
2. 合同的订立
3. 取消权
4. 价格和付款条件
5. 发货和交付条件
6. 保留所有权
7. 保修单
8. 责任
9. 适用法律
10. 管辖地
11. 替代性争议解决

1）适用范围

1.1 本通用条款及条件（以下简称“条款”）由 Blanche Industries GmbH 公司（以下简称“卖方”）制定，适用于消费者或商家（以下简称“客户”）与卖方之间就卖方网上商店所展示的所有商品和/或服务订立的所有合同。除非另有约定，否则客户自身的条款均不予采纳。

1.2 根据本通用条款，消费者是指为非主要商业或自雇职业活动的目的而订立法律交易的任何自然人。

1.3 根据本通用条款，交易者是指自然人、法人或具有法律行为能力的合伙企业，其在订立法律交易时，以从事其商业或独立专业活动为目的行事。

2）合同的订立

2.1 卖方网上商店中的产品描述不构成卖方的约束性要约，而仅用于客户提交具有约束力的要约。

2.2 客户可通过卖家网上商店内置的在线订单表格提交要约。客户将选定的商品和/或服务放入虚拟购物车并完成订购流程后，点击确认订单的按钮，即构成对购物车中所含商品和/或服务的具有法律约束力的合同要约。

2.3 卖方可在五日内接受客户的要约，方式如下：
- 以书面形式（传真或电子邮件）发出订单确认函；以客户收到订单确认函为准；
- 向客户交付订购的货物；以客户收到货物为准；
- 要求客户在下订单后付款。

如果上述几种情形同时存在，则合同应于上述情形之一首次发生时成立。如果卖方未在上述期限内接受客户的要约，则视为卖方拒绝该要约，客户不再受其要约的约束。

2.4 当客户通过卖方在线订单表格提交报价时，合同文本将在合同订立后由卖方保存，并在订单发出后以文本形式（例如电子邮件、传真或信函）发送给客户。除此以外，卖方不会以任何其他方式提供合同文本。如果客户在提交订单前已在卖方网上商店创建用户帐户，则订单数据将存储在卖方网站上，客户可以通过其受密码保护的用户帐户，使用相应的登录信息免费访问这些数据。

2.5 在通过卖方在线订单表格提交具有约束力的订单之前，客户可以通过仔细阅读屏幕上显示的信息来识别输入错误。使用浏览器的放大功能放大屏幕显示内容，可以更有效地识别输入错误。
在电子订购过程中，客户可以使用键盘和鼠标功能更正所有输入的数据，直到点击完成订购的按钮为止。

2.6 本合同仅以德语和英语为订立语言。

2.7 订单处理和联系通常通过电子邮件和自动订单处理系统进行。客户有责任确保其提供的用于订单处理的电子邮件地址准确无误，以便能够收到卖家发送的邮件。尤其需要注意的是，如果客户使用垃圾邮件过滤器，则必须确保能够收到卖家或卖家委托的第三方发送的与订单处理相关的所有邮件。

3）取消权

3.1 消费者享有取消权。

3.2 有关取消权的详细信息，请参阅卖方关于取消的说明。

4）价格和付款条件

4.1 除非卖方产品描述中另有说明，所示价格均为包含法定销售税的总价。如有运费，将在相应的产品描述中单独列出。

4.2 可以使用卖家网上商店中提到的付款方式之一进行付款。

4.3 If prepayment by bank transfer has been agreed upon, payment is due immediately after conclusion of the contract, unless the parties have arranged a later maturity date

4.4 If the "Instant Transfer" payment method is selected, payment processing will be carried out by Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden (hereinafter "Klarna"). To pay the invoice amount via "Instant Transfer", the customer must have an online banking account activated for participation in "Instant Transfer," verify their identity during the payment process, and confirm the payment order. Klarna will process the payment transaction immediately thereafter, and debit the customer's bank account. Further information on the "Instant Transfer" payment method can be found online at https://www.klarna.com/sofort/

5) Shipment and Delivery Conditions

5.1 If the Seller offers to ship the goods, delivery shall be made within the delivery area specified by the Seller to the delivery address specified by the Client unless otherwise agreed. When processing the transaction, the delivery address specified in the Seller's order processing shall be decisive.

5.2 Should the assigned transport company return the goods to the Seller, because delivery to the Client was not possible, the Client bears the costs for the unsuccessful dispatch. This shall not apply, if the Client exercises his right to cancel effectively, if the delivery cannot be made due to circumstances beyond the Client's control or if he has been temporarily impeded to receive the offered service, unless the Seller has notified the Client about the service for a reasonable time in advance.

5.3 Personal collection is not possible for logistical reasons.

5.4 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply. This only applies if the Seller is not responsible for the non-supply and if he has concluded a concrete hedging transaction with the supplier. The Seller shall make all reasonable efforts to obtain the goods. In case of non-availability or partial availability of the goods he shall inform the Client and grant him immediately counterperformance.

6) Reservation of Proprietary Rights

If the Seller provides advance deliveries, he retains title of ownership to the delivered goods, until the purchase price owed has been paid in full.

7) Warranty

7.1 Unless otherwise stipulated , the provisions of the statutory liability for defects shall apply. Deviating therefrom, the following shall apply to contracts for the delivery of goods:

7.2 If the Client acts as trader

• the Seller may choose the type of subsequent performance,
• for new goods, the limitation period for claims for defects shall be one year from delivery of the goods,
• for used goods, the rights and claims for defects are excluded,
• the limitation period shall not recommence if a replacement delivery is made within the scope of liability for defects.

7.3 The above-mentioned limitations of liability and shortening of the period of limitation do not apply

• to claims for damages and reimbursement of expenses of the Client,
• if the Seller has fraudulently concealed the defect,
• for goods which have been used in accordance with their customary use for a building and which have caused its defectiveness,
• for any existing obligation of the Seller to provide updates for digital products with respect to contracts for the supply of goods with digital elements.

7.4 Furthermore, for traders, the statutory limitation periods for any statutory right of recourse that may exist shall remain unaffected.

7.5 If the Client is a businessperson pursuant to section 1 of the German Commercial Code (HGB) he has the commercial duty to examine the goods and notify the Seller of defects pursuant to section 377 HGB. Should the Client neglect the obligations of disclosure specified therein, the goods shall be deemed approved.

7.6 If the Client acts as a consumer, the forwarding agent has to be immediately notified of any obvious transport damages and the Seller has to be informed accordingly. Should the Client fail to comply therewith, this shall not affect his statutory or contractual claims for defects.

8) Liability

The Seller is liable to the Client for all contractual, quasi-contractual and legal, including tortious claims for damages and reimbursement of expenses as follows:

8.1 The Seller is liable without limitation for any legal reason

• in the event of intent or gross negligence,
• in the event of intentional or negligent injury to life, body or health,
• due to a guarantee promise, unless otherwise regulated in this regard,
• due to mandatory liability such as under the German Product Liability Act (Produkthaftungsgesetz).

8.2 If the Seller negligently breaches a material contractual obligation, liability is limited to the damage that is typical for the contract and foreseeable, unless unlimited liability applies in accordance with the above paragraph. Material contractual obligations are obligations that the contract imposes on the Seller in accordance with its content in order to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the Client can regularly rely.

8.3 Otherwise, liability on the part of the Seller is excluded.

8.4 The above liability provisions also apply with regard to the liability of the Seller for his vicarious agents and legal representatives.

9) Applicable Law

双方之间的所有法律关系均适用德意志联邦共和国法律，但不包括有关国际货物买卖的法律。对于消费者而言，本法律选择仅在消费者惯常居住地所在国法律的强制性规定不撤销所赋予的保护的范围内适用。

10）管辖地

如果客户是位于德意志联邦共和国境内的商人、公法法人或公法独立财产，则卖方营业地为因本合同引起的所有法律纠纷的唯一管辖地。如果客户住所地位于德意志联邦共和国境外，则卖方营业地为因本合同引起的所有法律纠纷的唯一管辖地，但前提是本合同或合同项下的权利主张可归因于客户的职业或商业活动。然而，在任何情况下，对于上述情况，卖方均有权向客户住所地法院提起诉讼。

11）替代性争议解决

卖方没有义务使用 ADR 机构来解决与消费者的纠纷，但他已做好了这样做的准备。