일반 약관

목차

1. 적용 범위
2. 계약 체결
3. 취소할 권리
4. 가격 및 결제 조건
5. 배송 및 인도 조건
6. 소유권 유보
7. 보증
8. 책임
9. 적용 법률
10. 관할 법원
11. 대체 분쟁 해결

1) 적용 범위

1.1  본 일반 약관(이하 "약관")은 Blanche Industries GmbH(이하 "판매자")의 온라인 쇼핑몰에서 판매되는 모든 상품 및/또는 서비스와 관련하여 소비자 또는 사업자(이하 "고객")와 판매자 간에 체결되는 모든 계약에 적용됩니다. 별도의 합의가 없는 한, 고객 자체 약관의 적용은 배제됩니다.

1.2  본 일반 약관에서 소비자란 주로 상업적 목적이나 자영업 활동과 관련되지 않은 목적으로 법률 거래를 체결하는 모든 자연인을 의미합니다.

1.3  본 일반 약관에 따른 거래자는 법률 거래를 체결할 때 자신의 상업적 활동 또는 독립적인 전문적 활동을 수행하는 자연인, 법인 또는 법적 능력을 갖춘 합자회사를 의미합니다.

2) 계약 체결

2.1  판매자의 온라인 상점에 있는 제품 설명은 판매자의 구속력 있는 제안을 구성하는 것이 아니라, 단지 고객이 구속력 있는 제안을 제출하기 위한 목적으로만 사용됩니다.

2.2  고객은 판매자의 온라인 상점에 통합된 온라인 주문 양식을 통해 제안을 제출할 수 있습니다. 고객은 선택한 상품 및/또는 서비스를 가상 장바구니에 담고 주문 절차를 완료한 후, 주문 완료 버튼을 클릭함으로써 장바구니에 담긴 상품 및/또는 서비스에 대한 법적 구속력이 있는 계약 제안을 제출하게 됩니다.

2.3  판매자는 다음
방법 중 하나로 5일 이내에 고객의 제안을 수락할 수 있습니다. - 서면 주문 확인서 또는 서면 형식(팩스 또는 이메일)의 주문 확인서를 발송하는 방법(이 경우 고객의 주문 확인서 수령 시점이 결정적입니다), 또는
- 주문한 상품을 고객에게 배송하는 방법(이 경우 고객의 상품 수령 시점이 결정적입니다), 또는
- 고객이 주문 후 대금을 지불하도록 요청하는 방법.

Provided that several of the aforementioned alternatives apply, the contract shall be concluded at the time when one of the aforementioned alternatives firstly occurs. Should the Seller not accept the Client’s offer within the aforementioned period of time, this shall be deemed as rejecting the offer with the effect that the Client is no longer bound by his statement of intent.

2.4 When submitting an offer via the Seller's online order form, the text of the contract is stored by the Seller after the contract has been concluded and transmitted to the Client in text form (e.g. e-mail, fax or letter) after the order has been sent. The Seller shall not make the contract text accessible beyond this. If the Client has set up a user account in the Seller's online shop prior to sending his order, the order data shall be stored on the Seller's website and can be accessed by the Client free of charge via his password-protected user account by specifying the corresponding login data.

2.5 Prior to submitting a binding order via the Seller’s online order form, the Client may recognize input errors by reading attentively the information displayed on the screen. The enlargement function of the browser to enlarge the display on the screen may be an effective method for better recognizing input errors.
The Client can correct all the data entered via the usual keyboard and mouse function during the electronic ordering process, until he clicks the button finalizing the ordering process.

2.6 The German and the English language are exclusively available for the conclusion of the contract.

2.7 Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client’s responsibility to ensure that the e-mail address he provides for the order processing is accurate so that e-mails sent by the Seller can be received at this address. In particular, it is the Client`s responsibility, if SPAM filters are used, to ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller with the order processing can be delivered.

3) Right to Cancel

3.1 Consumers are entitled to the right to cancel.

3.2 Detailed information about the right to cancel are provided in the Seller’s instruction on cancellation.

4) Prices and Payment Conditions

4.1 Unless otherwise stated in the Seller’s product description, prices indicated are total prices including the statutory sales tax. Delivery costs, where appropriate, will be indicated separately in the respective product description

4.2 Payment can be made using one of the methods mentioned in the Seller’s online shop .

4.3 If prepayment by bank transfer has been agreed upon, payment is due immediately after conclusion of the contract, unless the parties have arranged a later maturity date

4.4 If the "Instant Transfer" payment method is selected, payment processing will be carried out by Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden (hereinafter "Klarna"). To pay the invoice amount via "Instant Transfer", the customer must have an online banking account activated for participation in "Instant Transfer," verify their identity during the payment process, and confirm the payment order. Klarna will process the payment transaction immediately thereafter, and debit the customer's bank account. Further information on the "Instant Transfer" payment method can be found online at https://www.klarna.com/sofort/

5) Shipment and Delivery Conditions

5.1 If the Seller offers to ship the goods, delivery shall be made within the delivery area specified by the Seller to the delivery address specified by the Client unless otherwise agreed. When processing the transaction, the delivery address specified in the Seller's order processing shall be decisive.

5.2 Should the assigned transport company return the goods to the Seller, because delivery to the Client was not possible, the Client bears the costs for the unsuccessful dispatch. This shall not apply, if the Client exercises his right to cancel effectively, if the delivery cannot be made due to circumstances beyond the Client's control or if he has been temporarily impeded to receive the offered service, unless the Seller has notified the Client about the service for a reasonable time in advance.

5.3 Personal collection is not possible for logistical reasons.

5.4 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply. This only applies if the Seller is not responsible for the non-supply and if he has concluded a concrete hedging transaction with the supplier. The Seller shall make all reasonable efforts to obtain the goods. In case of non-availability or partial availability of the goods he shall inform the Client and grant him immediately counterperformance.

6) Reservation of Proprietary Rights

If the Seller provides advance deliveries, he retains title of ownership to the delivered goods, until the purchase price owed has been paid in full.

7) Warranty

7.1 Unless otherwise stipulated , the provisions of the statutory liability for defects shall apply. Deviating therefrom, the following shall apply to contracts for the delivery of goods:

7.2 If the Client acts as trader

• the Seller may choose the type of subsequent performance,
• for new goods, the limitation period for claims for defects shall be one year from delivery of the goods,
• for used goods, the rights and claims for defects are excluded,
• the limitation period shall not recommence if a replacement delivery is made within the scope of liability for defects.

7.3 The above-mentioned limitations of liability and shortening of the period of limitation do not apply

• to claims for damages and reimbursement of expenses of the Client,
• if the Seller has fraudulently concealed the defect,
• for goods which have been used in accordance with their customary use for a building and which have caused its defectiveness,
• for any existing obligation of the Seller to provide updates for digital products with respect to contracts for the supply of goods with digital elements.

7.4 Furthermore, for traders, the statutory limitation periods for any statutory right of recourse that may exist shall remain unaffected.

7.5 If the Client is a businessperson pursuant to section 1 of the German Commercial Code (HGB) he has the commercial duty to examine the goods and notify the Seller of defects pursuant to section 377 HGB. Should the Client neglect the obligations of disclosure specified therein, the goods shall be deemed approved.

7.6 If the Client acts as a consumer, the forwarding agent has to be immediately notified of any obvious transport damages and the Seller has to be informed accordingly. Should the Client fail to comply therewith, this shall not affect his statutory or contractual claims for defects.

8) Liability

The Seller is liable to the Client for all contractual, quasi-contractual and legal, including tortious claims for damages and reimbursement of expenses as follows:

8.1 The Seller is liable without limitation for any legal reason

• in the event of intent or gross negligence,
• in the event of intentional or negligent injury to life, body or health,
• due to a guarantee promise, unless otherwise regulated in this regard,
• due to mandatory liability such as under the German Product Liability Act (Produkthaftungsgesetz).

8.2 If the Seller negligently breaches a material contractual obligation, liability is limited to the damage that is typical for the contract and foreseeable, unless unlimited liability applies in accordance with the above paragraph. Material contractual obligations are obligations that the contract imposes on the Seller in accordance with its content in order to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the Client can regularly rely.

8.3 Otherwise, liability on the part of the Seller is excluded.

8.4 The above liability provisions also apply with regard to the liability of the Seller for his vicarious agents and legal representatives.

9) Applicable Law

본 계약 당사자 간의 모든 법률 관계에는 동산의 국제 매매에 관한 법률을 제외하고 독일 연방 공화국 법률이 적용됩니다. 소비자의 경우, 이러한 준거법 선택은 소비자의 상주 국가 법률의 강행 규정에 의해 부여된 보호가 배제되지 않는 범위 내에서만 적용됩니다.

10) 관할 법원

의뢰인이 독일 연방 공화국 영토 내에 소재하는 사업자, 공법상 법인 또는 공법상 별도 재산인 경우, 본 계약에서 발생하는 모든 법적 분쟁에 대한 전속 관할은 판매자의 사업장 소재지가 됩니다. 의뢰인이 독일 연방 공화국 영토 외부에 소재하는 경우, 본 계약 또는 계약상의 청구가 의뢰인의 전문적 또는 상업적 활동과 관련된 경우에 한하여, 본 계약에서 발생하는 모든 법적 분쟁에 대한 전속 관할은 판매자의 사업장 소재지가 됩니다. 다만, 상기 경우 모두 판매자는 의뢰인의 소재지를 관할하는 법원에 소송을 제기할 권리가 있습니다.

11) 대안적 분쟁 해결

판매자는 소비자와의 분쟁 해결을 위해 대체 분쟁 해결(ADR) 기관을 이용할 의무는 없지만, 이용할 준비가 되어 있어야 합니다.