一般利用規約
目次
- 適用範囲
- 契約の締結
- キャンセル権
- 価格と支払い条件
- 出荷および配送条件
- 所有権の留保
- 保証
- 責任
- 適用法
- 管轄地
- 代替紛争解決
1) 適用範囲
1.1 本一般利用規約（以下「本規約」といいます）は、Blanche Industries GmbH（以下「販売者」といいます）のオンラインショップで販売されるすべての商品および／またはサービスに関して、消費者または事業者（以下「顧客」といいます）と販売者との間で締結されるすべての契約に適用されます。別途規定がない限り、顧客独自の条件の適用は認められません。
1.2 本一般取引条件における消費者とは、主に商業活動または自営業活動に起因しない目的で法的取引を行う自然人を指します。
1.3 本一般取引条件に基づく事業者は、法的取引を締結する際に、商業活動または独立した専門的活動の遂行において行動する自然人、法人、または法的能力を有するパートナーシップをいいます。
2) 契約の締結
2.1 販売者のオンラインショップの商品説明は、販売者による拘束力のある申し出を構成するものではなく、顧客による拘束力のある申し出の提出を目的としているにすぎません。
2.2 顧客は、販売者のオンラインショップに組み込まれたオンライン注文フォームを通じて注文を行うことができます。この場合、顧客は選択した商品および／またはサービスを仮想カートに入れ、注文手続きを完了した後、注文手続きを完了するボタンをクリックすることにより、ショッピングカートに含まれる商品および／またはサービスに関する法的拘束力のある契約の申し出を行うことになります。
2.3 売主は、5日以内に、以下の
いずれかの方法で顧客の申し出を承諾することができます。 - 書面による注文確認書または書面形式（ファックスまたは電子メール）による注文確認書を
送付することによって。この場合、顧客による注文確認書の受領が決定的な意味を持ちます。 - 注文された商品を顧客に配送することによって。この場合、顧客による商品の受領が決定的な意味を持ちます
。 - 注文後に顧客に支払いを請求することによって。
Provided that several of the aforementioned alternatives apply, the contract shall be concluded at the time when one of the aforementioned alternatives firstly occurs. Should the Seller not accept the Client’s offer within the aforementioned period of time, this shall be deemed as rejecting the offer with the effect that the Client is no longer bound by his statement of intent.
2.4 When submitting an offer via the Seller's online order form, the text of the contract is stored by the Seller after the contract has been concluded and transmitted to the Client in text form (e.g. e-mail, fax or letter) after the order has been sent. The Seller shall not make the contract text accessible beyond this. If the Client has set up a user account in the Seller's online shop prior to sending his order, the order data shall be stored on the Seller's website and can be accessed by the Client free of charge via his password-protected user account by specifying the corresponding login data.
2.5 Prior to submitting a binding order via the Seller’s online order form, the Client may recognize input errors by reading attentively the information displayed on the screen. The enlargement function of the browser to enlarge the display on the screen may be an effective method for better recognizing input errors.
The Client can correct all the data entered via the usual keyboard and mouse function during the electronic ordering process, until he clicks the button finalizing the ordering process.
2.6 The German and the English language are exclusively available for the conclusion of the contract.
2.7 Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client’s responsibility to ensure that the e-mail address he provides for the order processing is accurate so that e-mails sent by the Seller can be received at this address. In particular, it is the Client`s responsibility, if SPAM filters are used, to ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller with the order processing can be delivered.
3) Right to Cancel
3.1 Consumers are entitled to the right to cancel.
3.2 Detailed information about the right to cancel are provided in the Seller’s instruction on cancellation.
4) Prices and Payment Conditions
4.1 Unless otherwise stated in the Seller’s product description, prices indicated are total prices including the statutory sales tax. Delivery costs, where appropriate, will be indicated separately in the respective product description
4.2 Payment can be made using one of the methods mentioned in the Seller’s online shop .
4.3 If prepayment by bank transfer has been agreed upon, payment is due immediately after conclusion of the contract, unless the parties have arranged a later maturity date
4.4 If the "Instant Transfer" payment method is selected, payment processing will be carried out by Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden (hereinafter "Klarna"). To pay the invoice amount via "Instant Transfer", the customer must have an online banking account activated for participation in "Instant Transfer," verify their identity during the payment process, and confirm the payment order. Klarna will process the payment transaction immediately thereafter, and debit the customer's bank account. Further information on the "Instant Transfer" payment method can be found online at https://www.klarna.com
5) Shipment and Delivery Conditions
5.1 If the Seller offers to ship the goods, delivery shall be made within the delivery area specified by the Seller to the delivery address specified by the Client unless otherwise agreed. When processing the transaction, the delivery address specified in the Seller's order processing shall be decisive.
5.2 Should the assigned transport company return the goods to the Seller, because delivery to the Client was not possible, the Client bears the costs for the unsuccessful dispatch. This shall not apply, if the Client exercises his right to cancel effectively, if the delivery cannot be made due to circumstances beyond the Client's control or if he has been temporarily impeded to receive the offered service, unless the Seller has notified the Client about the service for a reasonable time in advance.
5.3 Personal collection is not possible for logistical reasons.
5.4 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply. This only applies if the Seller is not responsible for the non-supply and if he has concluded a concrete hedging transaction with the supplier. The Seller shall make all reasonable efforts to obtain the goods. In case of non-availability or partial availability of the goods he shall inform the Client and grant him immediately counterperformance.
6) Reservation of Proprietary Rights
If the Seller provides advance deliveries, he retains title of ownership to the delivered goods, until the purchase price owed has been paid in full.
7) Warranty
7.1 Unless otherwise stipulated , the provisions of the statutory liability for defects shall apply. Deviating therefrom, the following shall apply to contracts for the delivery of goods:
7.2 If the Client acts as trader
- the Seller may choose the type of subsequent performance,
- for new goods, the limitation period for claims for defects shall be one year from delivery of the goods,
- for used goods, the rights and claims for defects are excluded,
- the limitation period shall not recommence if a replacement delivery is made within the scope of liability for defects.
7.3 The above-mentioned limitations of liability and shortening of the period of limitation do not apply
- to claims for damages and reimbursement of expenses of the Client,
- if the Seller has fraudulently concealed the defect,
- for goods which have been used in accordance with their customary use for a building and which have caused its defectiveness,
- for any existing obligation of the Seller to provide updates for digital products with respect to contracts for the supply of goods with digital elements.
7.4 Furthermore, for traders, the statutory limitation periods for any statutory right of recourse that may exist shall remain unaffected.
7.5 If the Client is a businessperson pursuant to section 1 of the German Commercial Code (HGB) he has the commercial duty to examine the goods and notify the Seller of defects pursuant to section 377 HGB. Should the Client neglect the obligations of disclosure specified therein, the goods shall be deemed approved.
7.6 If the Client acts as a consumer, the forwarding agent has to be immediately notified of any obvious transport damages and the Seller has to be informed accordingly. Should the Client fail to comply therewith, this shall not affect his statutory or contractual claims for defects.
8) Liability
The Seller is liable to the Client for all contractual, quasi-contractual and legal, including tortious claims for damages and reimbursement of expenses as follows:
8.1 The Seller is liable without limitation for any legal reason
- in the event of intent or gross negligence,
- in the event of intentional or negligent injury to life, body or health,
- due to a guarantee promise, unless otherwise regulated in this regard,
- due to mandatory liability such as under the German Product Liability Act (Produkthaftungsgesetz).
8.2 If the Seller negligently breaches a material contractual obligation, liability is limited to the damage that is typical for the contract and foreseeable, unless unlimited liability applies in accordance with the above paragraph. Material contractual obligations are obligations that the contract imposes on the Seller in accordance with its content in order to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the Client can regularly rely.
8.3 Otherwise, liability on the part of the Seller is excluded.
8.4 The above liability provisions also apply with regard to the liability of the Seller for his vicarious agents and legal representatives.
9) Applicable Law
当事者間のすべての法的関係には、動産の国際売買に関する法律を除き、ドイツ連邦共和国の法律が適用される。消費者の場合、この準拠法の選択は、消費者の常居所地の国の強行法規によって保護が撤回されない場合に限って適用される。
10）管轄地
顧客がドイツ連邦共和国の領域内に本店所在地を有する事業者、公法上の法人、または公法上の別個の財産である場合、本契約から生じるすべての法的紛争については、売主の営業所を唯一の裁判管轄地とします。顧客がドイツ連邦共和国の領域外に住所を有する場合、本契約または本契約に基づく請求が顧客の職業活動または商業活動に帰属する場合に限り、売主の営業所を唯一の裁判管轄地とします。ただし、いずれの場合においても、売主は顧客の本店所在地を管轄する裁判所に訴訟を提起する権利を有します。
11) 代替的紛争解決
売主は、消費者との紛争解決にADR機関を利用する義務はないが、利用する用意はある。
